Reference

How We Handle Your Privacy

We keep your account data limited to what we need for login, wallet checks, and request handling, and we do not use it outside the purpose described here.

Account dataCookiesDevice logsLocal law
bonaza88bet How We Handle Your Privacy
REQUEST CHANNELS

Where To Send Requests

If you want a copy, correction, or deletion request, start with live chat, WhatsApp, or email. We verify your account before changing anything, because the request must match the name, phone, and wallet trace on file. Live chat is open 24/7, WhatsApp answers 09:00-23:00 WIB, and email is checked during the same business day whenever the queue allows.

Team online

Live Chat

Send your privacy request there any time. We can help with access, correction, and record checks, then confirm identity before we change anything on your account securely today.

WhatsApp

Use WhatsApp when you want a quick reply about consent, stored payment traces, or the data we keep for login checks. We answer in WIB hours and can switch to email if your case needs more detail.

Email

Email works well for written requests, such as a copy of your records or a correction to phone, name, or wallet details. We log the request, verify ownership, and reply within one business day when the queue is normal.

DATA HANDLING

Data, Cookies, and Access

We treat privacy as an account task, not a side note. That means we keep the data set small, use cookies only for session control, and review device…

Collected Fields

We collect only what is needed for account setup, login, wallet matching, and replies to your requests.

Session Cookies

Cookies keep your session open across phone and desktop, remember the language you choose, and reduce repeat checks when you…

Device Logs

We store device and browser logs to spot failed logins, repeated resets, and access from a new device.

Retention Window

We keep records only as long as needed for account handling, dispute checks, and legal retention rules.

Change Requests

From your account menu, go to Profile > Privacy Requests to ask for correction, access, or deletion of eligible records.

Disclosure Rules

We share data only when our payment rails, service partners, or local law require it, and only with the minimum…

Common Privacy Questions Here

These questions focus on the records we keep, the requests you can make, and how we handle data tied to DANA, OVO, GoPay, QRIS, and device logs. If a request changes anything on your account, we verify ownership first and explain what can be done under local law. You can reach us through live chat, WhatsApp, or email if you want the answer in writing.

We keep the fields needed to create and maintain your account: contact route, login history, device signals, and any request logs you send us. We do not keep more than the process needs, and we avoid broad profiling.

Those records let us match a wallet action to the right profile, confirm the time and status, and answer disputes. We keep only the reference details returned by the rail, not extra payment content.

Yes. Use live chat, WhatsApp, or email and ask for a copy of your records. We verify ownership first, then send the data we can lawfully share, usually in the same format we use internally.

Open Profile > Privacy Requests, choose correction, and send the updated detail with proof that matches the account. We check the change against existing records before we update anything, so the file stays consistent.

We keep each record only for as long as it is needed for account handling, request follow-up, or local retention rules. After that, we remove or anonymize it so it is no longer tied to you.

Cookies help the site remember your session on the device you use, but they do not give another person access to your account. If you clear them, you will simply need to sign in again.

We share only the minimum fields needed with payment rails, service partners, or the right authority when local law requires it. We do not hand out full records casually, and we log each disclosure.